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Privacy Policy

LAST UPDATE: 08/27/2024

HighTechTecnologias ("Retailer") takes your privacy seriously and is committed to the security and protection of data for all its customers, partners, suppliers, and users ("Users" or "you") of the website "hightechtecnologias.lojavirtualnuvem.com.br" and any other website, store, or application operated by the Retailer (hereinafter referred to as "Store").

This Privacy Policy ("Privacy Policy") is intended to inform you about how we use and disclose information collected during your visits to our Store and in communications exchanged with you ("Communications"). This Privacy Policy applies only to information collected through the Store.

BY ACCESSING THE STORE, SENDING COMMUNICATIONS, OR PROVIDING ANY PERSONAL DATA, YOU DECLARE THAT YOU ARE AWARE OF AND AGREE WITH THE TERMS HEREIN AND WITH THE PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND METHODS OF PROCESSING YOUR PERSONAL DATA MADE AVAILABLE IN THE STORE.

This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as the rights you can exercise regarding the Personal Data processed by us. If you have any questions about the use of Personal Data, please contact us at [email protected].

Furthermore, this Privacy Policy does not apply to any third-party applications, products, services, websites, or social media features that may be offered or accessed through the Store. Accessing these links will cause you to leave the Store and may result in the collection or sharing of information about you by third parties. We do not control, endorse, or make any representations about these third-party websites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any website you interact with before allowing the collection and use of your Personal Data.

If you provide us with Personal Data relating to other individuals, you declare that you have the authority to do so and that you have obtained the necessary consent to authorize the use of such information under this Privacy Policy.

Definitions For the purposes of this Privacy Policy:

"Personal Data" means any information that, directly or indirectly, identifies or can identify a natural person, such as name, CPF, date of birth, IP address, among others;
"Sensitive Personal Data" means any information that reveals, in relation to a natural person, racial or ethnic origin, religious belief, political opinion, union membership, or membership in a religious, philosophical, or political organization, data concerning health or sexual life, genetic or biometric data;
"Personal Data Processing" means any operation performed within the scope of Personal Data, through automated or non-automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction. Personal Data Processing also includes any other operation provided under applicable law;
"Data Protection Laws" means all legal provisions regulating the Processing of Personal Data, including but not limited to Law No. 13.709/18, General Data Protection Law ("LGPD").

Use of Personal Data We collect and use Personal Data to manage our relationship with you and better serve you when you purchase products and/or services in the Store, personalizing and improving your experience. Examples of how we use the data include:

Enabling you to purchase products and/or services in the Store;
To confirm or correct the information we have about you;
To send information that we believe may be of interest to you;
To personalize your experience using the Store;
To personalize advertising sent to you based on your interest in our Store; and
To contact you via a phone number and/or email address provided. We may contact you personally, by voicemail, through automatic dialing equipment, text messages (SMS), email, or any other communication method your device can receive, within the law and for reasonable business purposes.

Additionally, the Personal Data provided may also be used as we deem necessary or appropriate: (a) under Data Protection Laws; (b) to comply with legal process requirements; (c) to comply with court orders, regulatory decisions, or decisions of competent authorities, including authorities outside the country of residence; (d) to protect our operations; (e) to protect our rights, privacy, safety, or that of others; (f) to detect and prevent fraud; (g) to enable us to pursue available remedies or limit damages we may suffer; (h) in other ways permitted by law.

THE PLATFORM IS NOT INTENDED FOR PERSONS UNDER 18 (EIGHTEEN) YEARS OLD, AND WE ASK THAT SUCH PERSONS DO NOT PROVIDE ANY PERSONAL DATA TO US.

Non-provision of Personal Data You are not required to share the Personal Data we request; however, if you choose not to share it, in some cases, we may not be able to provide you with full access to the Store, certain specialized features, or be able to provide the necessary assistance or facilitate product delivery or provide the service you have contracted.

Data Collected The general public can browse the Store without any registration or submission of Personal Data. However, some functionalities of the Store may depend on registration and submission of Personal Data, such as completing a purchase/service contract and/or facilitating product delivery/providing the service by us.

When contacting the Store, we may collect:

Contact data: First name, last name, phone number, city, state, and email address; and
Information you submit: Information you submit via form (questions, complaints, suggestions, criticisms, compliments, etc.).

While browsing the Store, we may collect:

Location data: Geolocation data when you access the Store;
Preferences: Information about your preferences and interests regarding products/services (when you tell us what they are or when we infer them from what we know about you);
Store browsing data: Information about your visits and activities in the Store, including the content (and any advertisements) you view and interact with, information about the browser and device you are using, your IP address, your location, the address of the website from which you arrived. Some of this information is collected using our Automatic Data Collection Tools, which include cookies, web beacons, and embedded web links. To learn more, read how we use Automatic Data Collection Tools in item 7 below;
Anonymous or aggregated data: Anonymous survey responses or anonymous and aggregated information about how the Store is used. During our operations, in certain cases, we apply a de-identification or pseudonymization process to your data so that it is reasonably unlikely that you can be identified through the use of such data with available technology; and
Other information we may collect: Other information that does not specifically reveal your identity or is not directly related to an individual, such as browser and device information; Store usage data; and information collected through cookies, pixel tags, and other technologies.

We do not collect Sensitive Personal Data.

Sharing of Personal Data with Third Parties We may share your Personal Data:

With partner companies you select or choose to send your data, questions, inquiries, etc., as well as with service providers or partners to manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the United States, Argentina, Brazil, or other global locations, including servers for testing and production, and data hosting and storage service providers, fraud management, customer support, sales on our behalf, order fulfillment, content customization, advertising and marketing activities (including digital and personalized advertising), and IT services, for example;
With third parties, for the purpose of helping us manage the Store; and
With third parties, in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or transmission of all or part of our company, assets, or equity (including those related to bankruptcy or similar processes).

International Data Transfers Personal Data and other information collected by us may be transferred or accessed by entities belonging to the corporate group of partner companies worldwide in accordance with this Privacy Policy.

Automated Collection of Personal Data When you visit the Store, it may store or retrieve information on your browser, mainly in the form of cookies and other similar technologies. This information may be about you, your preferences, or your device and is used primarily to ensure that the Store functions as you expect. The information generally does not directly identify you but can offer a more personalized internet experience.

In accordance with this Privacy Policy, we and our third-party service providers may collect your Personal Data in various ways, including but not limited to:

Through the browser or device: Some information is collected by most browsers or automatically through internet access devices, such as the type of computer, screen resolution, operating system name and version, device model and manufacturer, language, type, and version of the internet browser you are using. We may use this information to ensure that the Store functions properly.
Use of cookies: Cookies allow the collection of information such as the type of browser, time spent in the Store, pages visited, language preferences, and other anonymous traffic data. We and our service providers may use this information to, among other things, personalize your experience when using the Store and to target advertising to you according to your interests. We also collect statistical information about the use of the Store for continuous improvement of our design and functionality.

If you do not want your information to be collected through cookies, you can set cookies in the "options" or "preferences" menu of your browser. Below are links for more details on how to adjust cookie preferences for the most popular internet browsers: Google Chrome Mozilla Firefox Safari Internet Explorer Microsoft Edge Opera

If you want to know more about advertising and remarketing cookies, which are used to target advertising based on each user's interests and preferences, we recommend visiting AboutAds.

Use of other technologies similar to cookies: We and our third-party partners may also use other technologies similar to cookies to identify your device and track your browsing activity across the web so that we can offer you personalized content and advertisements. Note that some of these technologies may synchronize with cookies and other tracking technologies, and the instructions for disabling cookies may also apply to these technologies.

IP address: Your IP address is automatically assigned to your computer by your internet service provider. It is identified and logged automatically in our server logs whenever you visit the Store, along with the time of the visit and the pages visited. The collection of IP addresses is standard practice on the internet and is done automatically by many websites. We use IP addresses for purposes such as calculating Store usage levels, diagnosing server problems, and administering the Store.

Physical location: We may collect the physical location of your device using satellite, cell phone tower, or WiFi signals. We may use the physical location of your device to provide you with personalized location-based services and content. In some cases, you may be allowed to authorize or deny such uses of your device's location, but if you choose to deny such uses, we may not be able to offer you the corresponding personalized services and content.

Information and Data Security We seek to adopt adequate technical and organizational measures to protect the Personal Data you provide against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access, taking into account the nature of the Personal Data and the risks involved in its processing. We do not assume any liability for information sent over the internet, except in cases of intent or fault on our part.

Your rights concerning Personal Data As provided by the applicable law, you have the right to:

Request confirmation of the existence of processing and access to your Personal Data;
Request the correction of incomplete, inaccurate, or outdated Personal Data;
Request the anonymization, blocking, or deletion of unnecessary, excessive, or non-compliant Personal Data;
Request the deletion of Personal Data processed with your consent;
Request information on public and private entities with which the controller has shared data;
Request information on the possibility of not providing consent and the consequences of denial; and
Withdraw consent at any time.

Data Retention We will retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

The time required to retain Personal Data to fulfill business needs, including maintaining transaction and account records, enhancing Store performance, ensuring security, complying with legal obligations, and pursuing or defending legal claims; and
Whether the user has an account with us or has consented to data retention for a more extended period.

Contact Us If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise your rights as a data subject, please contact us at: HighTech Tecnologias E-mail: [email protected]

We reserve the right to change this Privacy Policy at any time. Any changes will be posted on this page with the updated date at the top of the policy.